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Our Services 

We offer two support services for our clients: our Trauma Support Programme and our Counselling Programme. To access our Counselling Programme clients must first complete our Trauma Support Programme. We also offer training for police forces and social services teams across the UK. 

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Trauma Support Programme

Our Trauma Support Service is a free 10 week, one to one, trauma informed service providing stabilisation, psychoeducation and support. We  help the client create a safe and stable life in the here and now. It is offered at the same time each week for up to 10 consecutive weeks. It can be delivered face to face, via video link or via telephone. It is delivered by an ACTS FAST Trauma Support Worker.

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Counselling Programme

Our Counselling Service is a free 24 week, one to one, person centred, trauma informed counselling service. Each session lasts 50 minutes and can be delivered either face to face or via video link. During these counselling sessions there is a strong emphasis on the therapeutic relationship and the client and counsellor work on processing the traumatic memories and post-traumatic growth. Our counselling is delivered by qualified counsellors.

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Training

 We offer specialist training for police forces and social services teams across the UK  around the traumatic impact of the 'Knock' for non-offending partners and other family members.

The aim of this training is to improve outcomes and lessen the impact of trauma and risk for secondary victims and contribute to professionals' own wellbeing in a difficult and complex area.

We also offer bespoke Trauma Informed Practice Training to teams across the UK.

We also provide a wide range of flexible mental health and trauma informed training for professionals and businesses on a bespoke basis. This helps us support more clients and can help your organisation become more trauma informed and more aware and understanding of staff needs.

Please contact us to discuss.

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Who we are unable to work with

For our support services we require clients to be in a safe place and ready and able to engage with our support. This means there are exceptions to who we can support within our services.

 

We will not work in any of our services with the following clients:

  • Someone currently being investigated for, or who has been convicted of child sexual abuse, sexual violence, sexual assault, online grooming of a child or vulnerable adult, domestic abuse or an online child sexual offence.  

  • Someone who is receiving therapy from another organization, we ask that the client stops or put on hold other therapeutic support whilst we are working with them.

  • Someone with severe mental health vulnerabilities.

  • Someone with an active substance dependency (alcohol/drugs).

 

Our Counselling Service  will not work with any client who is:

  • Currently in a domestic abuse relationship.

  • Someone who is currently in a refuge

  • We are unable to work with individuals who are pregnant, support will not begin until the baby is 6 months old.

Where we can we will signpost and help a client get the support they need if we are not able to support them at this moment in time. Please head to our Resources page to find a full list of other support agencies that might be able to help and also some self-help resources.

Non-judgemental

"My world was turned upside down. ACTS FAST was the only place I felt safe to talk about what I was going through without fear of judgment. I didn’t feel like I deserved any help as I was feeling so guilty, that I failed to protect my child."

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Email: support@actsfast.org.uk

Phone: 01202 797217

Registered UK Charity: 1157675

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